Generated by All in One SEO v5.0.1.1, this is an llms.txt file, used by LLMs to index the site. # Sempre Always Available ## Sitemaps - [XML Sitemap](https://www.sempre.co.nz/sitemap.xml): Contains all public & indexable URLs for this website. ## Pages - [Homepage](https://www.sempre.co.nz/) - [et_pb_section fb_built="1" admin_label="section" _builder_version="4.16" background_color="#335265" background_enable_image="off" parallax="on" overflow-x="hidden" custom_padding="80px||100px|" global_colors_info="{}"][et_pb_row admin_label="row" _builder_version="4.16" background_size="initial" background_position="top_left" background_repeat="repeat" global_colors_info="{}"][et_pb_column type="4_4" _builder_version="4.16" custom_padding="|||" global_colors_info="{}" custom_padding__hover="|||"][et_pb_text _builder_version="4.16" header_font="Century Gothic||||||||" header_font_size="55px" text_orientation="center" module_alignment="center" header_font_size_tablet="30px" header_font_size_phone="24px" header_font_size_last_edited="on|desktop" global_colors_info="{}"]Data Guardianship[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure="1_5,1_5,1_5,1_5,1_5" _builder_version="4.16" global_colors_info="{}"][et_pb_column type="1_5" _builder_version="4.16" custom_padding="|||" global_colors_info="{}" custom_padding__hover="|||"][et_pb_blurb title="Store" image="https://www.sempre.co.nz/new/wp-content/uploads/2017/07/Store-01.png" image_icon_width="100px" _builder_version="4.16" header_font_size="17" body_font="Century Gothic||||||||" text_orientation="center" background_layout="dark" max_width="100px" max_width_tablet="50px" module_alignment="center" image_max_width="100px" global_colors_info="{}"][/et_pb_blurb][/et_pb_column][et_pb_column type="1_5" - [Sempre Lego Prize Draw](https://www.sempre.co.nz/competition/) - [Customer Portal](https://www.sempre.co.nz/customer-portal-2/) - [et_pb_section admin_label=”section”] [et_pb_row admin_label=”row”] [et_pb_column type=”4_4″][et_pb_text admin_label=”Text”] Sempre Portal Access Sempre has an integrated Customer Portal available for our customers. This portal provides support case management, technical knowledge-base, event calendar and links to training material. We will be adding additional functionality to the portal over the next year. Please contact our support team to gain - [Articles of interest](https://www.sempre.co.nz/blog-page/) - [et_pb_section fb_built=”1″ _builder_version=”4.10.8″ background_color=”#FFFFFF” hover_enabled=”0″ global_colors_info=”{}” custom_css_before=”%91bdp_masonry design=%22design-2%22%93″ sticky_enabled=”0″][et_pb_row _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”] [bdp_post media_size=”medium” bdp_post limit=”-1″ orderby=”ASC”] [/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section] - [Team Members](https://www.sempre.co.nz/team-member/) - [et_pb_section admin_label=”section”] [et_pb_row admin_label=”row”] [et_pb_column type=”4_4″][et_pb_text admin_label=”Text”] [wp-team-slider design=”design-2″ limit=”20″] [/et_pb_text][/et_pb_column] [/et_pb_row] [/et_pb_section] - [Resources](https://www.sempre.co.nz/resources/) - [et_pb_section admin_label=”section”] [et_pb_row admin_label=”row”] [et_pb_column type=”4_4″][et_pb_text admin_label=”Text”] Complying with SaaS Data Management Principles Adopting cloud and SaaS technologies yields many benefits. However, it doesn’t mean discarding your need for data protection. And if something goes wrong, you cannot assume that your SaaS vendor will be able to retrieve your data. READ MORE HERE [/et_pb_text][/et_pb_column] [/et_pb_row] [/et_pb_section] - [Partners](https://www.sempre.co.nz/partners/) - [et_pb_section][et_pb_row][et_pb_column type=”4_4″][et_pb_text]Partners Sempre works with the right partners so we can provide the best solutions to meet your needs. - [Legacy Recovery Service](https://www.sempre.co.nz/services/legacy-recovery-service/) - [et_pb_section admin_label=”section”] [et_pb_row admin_label=”row”] [et_pb_column type=”4_4″][et_pb_text admin_label=”Text”] Services | Legacy Recovery Service Maintaining legacy backup applications & associated media-sets (i.e. 100’s if not 1000’s of tapes) to enable legal compliance can be a time consuming and an expensive exercise. Your organisation will have to maintain hardware, manage software licences and metadata and then someone will have to have the skills - [draas](https://www.sempre.co.nz/videos/draas/) - [Videos](https://www.sempre.co.nz/videos/) - Sempre Videos DRAAS - [Complying with SaaS Data Management Principles](https://www.sempre.co.nz/resources/complying-with-saas-data-management-principles/) - Complying with SaaS Data Management Principles Adopting cloud and SaaS technologies yields many benefits. However, it doesn’t mean discarding your need for data protection. And, if something goes wrong, you cannot assume that your SaaS vendor will be able to retrieve your data. To ensure your data is properly protected and that your SaaS vendors - [Solutions](https://www.sempre.co.nz/solutions/) - [row] [span8] Solutions Sempre works with the right vendors to offer the right solution. We are a value-added solutions provider. We work with our customers to assess their needs, define a strategy and deliver a solution that meets their requirements. Our solutions cover all aspects of data storage, protection, virtualisation, mobility, and cloud integration. Solutions - [Extended 15x5](https://www.sempre.co.nz/support/extended-15x5/) - Support | Extended 15x5 15x5 Extended Support is available in addition to the Basic Support and provides: • Coverage 7am to 10pm client local time Monday to Friday, excluding public holidays • Telephone response by a support person within 1 hour to urgent calls logged via the 800 number during coverage hours After hours phone, - [Training](https://www.sempre.co.nz/services/training/) - Services | Training Sempre is the New Zealand leader in EMC NetWorker training. All our training sessions are delivered by certified EMC NetWorker engineers and covers all the aspect of the product including a large portion of hands-on exercises. In addition, we can deliver customised training sessions to fit particular requirements. We also offer customised - [Managed Services](https://www.sempre.co.nz/services/managed-services/) - Services | Managed Services Sempre provides ongoing managed service contracts for business’s wanting to reduce their expenditure and improve on their current service levels. By using Sempre managed service to take care of the day to day tasks you can free up your staff to deliver new services and solutions to your business. Our Engineers - [Services](https://www.sempre.co.nz/services/) - Services Consider Sempre as an extension of your own project requirements; we will help you work through the life cycle of your projects. Busy working on several projects at once? We can assist you in delivering projects to your business in an efficient manner. Our consultants are qualified in all aspects with the solutions we - [Storage](https://www.sempre.co.nz/solutions/storage/) - [row] [span8] Storage Sempre offer SAN and storage array solutions from the world’s leading storage providers. Solutions from Sempre provide solutions from only the vendors that we believe will provide solutions that ensure total protection and performance for business critical information. . While we recommend storage solutions from our vendor partners our level of experience - [Cloud Services](https://www.sempre.co.nz/services/cloud-services/) - Strategy Sempre Technologies can assist you to define a cloud strategy. Whether this be private, hybrid or public cloud. We partner with leading vendors to offer the right solution. We work with customers on proof of concept (POC) projects to determine what workloads or datasets are suitable to migrate to the cloud. This also includes - [Business Support](https://www.sempre.co.nz/support/business-support/) - Business Support | Business hours support provides: Support for product fault resolution Coverage 8:00am to 5pm client local time Monday to Friday, excluding public holidays Telephone response by a certified support engineer within 1 hour to calls logged via the 0800 number Phone and email support time, vendor call logging and contact time, patch testing, - [Pre-Paid Hours](https://www.sempre.co.nz/support/pre-paid-hours/) - Support | Pre-Paid Hours Customer can purchase pre-paid hours at a discounted rate. These hours can be utilised for: Operational assistance After hours assistance where the maintenance contract does not provide 24x7 Application or Hardware monitoring Health checks Minor upgrades Onsite support (Excluding travel and accommodation) Monthly reporting of remaining hours and usage will be - [Operational Assistance](https://www.sempre.co.nz/support/operational-assistance/) - Support | Operational Assistance Charged in addition and provides: Assistance with operating the software/hardware Configuration changes Assisting with environmental problems through to resolution Patch installation Operational assistance exclusions: Onsite assistance Changes to the software/hardware where performance impact will be degraded Non vendor documentation This is not intended to replace the need for training on the - [Onsite Residency](https://www.sempre.co.nz/support/onsite-residency/) - Support | Onsite Residency We can provide engineers onsite for short or long term onsite residency. This can be of assistance for businesses when their staff are sick, away with bereavement or have planned leave. This allows the business to continue normal day to day operations without imposing extra work on other busy staff. We have - [Extended 24x7](https://www.sempre.co.nz/support/extended-24x7/) - Support | Extended 24x7 24x7 Extended Support is charged in addition to the Basic Support Fee and provides: Coverage 24 hours, 7 days a week Telephone response by a support person within 1 hour to urgent calls logged via the 800 number After hours phone, remote access, travel and onsite time is charged at the - [Support](https://www.sempre.co.nz/support/) - Sempre Support is tailored to meet the specific needs of a wide and diverse range of customers. We offer a wide range of support options, including Business hours, Extended 15x5, 24x7, Operational Assistance, Onsite Residency or Fully Managed Services. Sempre has a team of vendor certified engineers to specialist level. All engineers are based within - [Professional Services](https://www.sempre.co.nz/professional-services/) - Services | Professional Services At the onset of your deployment, we will take into consideration your unique environment, the steps you may have already taken, and what activities will benefit you and your team the most. Our experienced consultants will work to maximise the value they provide by focusing on these priorities and making sure - [AppZero](https://www.sempre.co.nz/appzero/) - Overview of AppZero Windows Server Migration Tools AppZero is the fastest and most flexible way to move server applications to and across any clouds or datacenter servers, without re-engineering, re-installation, or lock-in. AppZero makes complex Windows server applications moveable with one-click simplicity. Patented AppZero migration automates the extraction and movement of server-side applications to any cloud or