Pre-Paid Hours

Support | Pre-Paid Hours

Customer can purchase pre-paid hours at a discounted rate.

These hours can be utilised for:

  • Operational assistance
  • After hours assistance where the maintenance contract does not provide 24×7
  • Application or Hardware monitoring
  • Health checks
  • Minor upgrades
  • Onsite support (Excluding travel and accommodation)

Monthly reporting of remaining hours and usage will be provided with this service.